We’re Here for You for Longer – Improved GP Access

Do you find it difficult to attend an appointment during the working day, or are you a busy parent with small children? Perhaps you rely on working carers to take you to appointments? If so, improved access GP appointments can help.

Local GP practices across Surrey Downs are working together to offer patients better access to GP appointments – that means you will be able to see a GP, practice nurse or health care assistant at a time which is most convenient for you. There are over 100 additional hours of appointments now available, including evening and weekends, all booked through your usual GP practice.

Anyone registered with a GP in Surrey Downs can access these appointments.


Will I see my own GP or nurse?

You will be seen by local GPs and nurses, but it is unlikely that you will be seen by your own GP or nurse.

Local GPs work together in local networks, which allows them to offer extended access to patients. That means, while you will book an extended access appointment through your usual GP, you may be booked to see a different Doctor or Nurse at a hub within the local area close to you. 

If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.


What can I be seen for?

A GP Extended Access appointment is exactly like an appointment at your own GP practice. Appointments can range from your standard GP or nurse appointment, through to wound care and phlebotomy testing.  The service can also see babies and children.


Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice to ensure that your record is up-to-date.

An appointment with this service will be just like an appointment at your own GP practice. 


How do I book an extended access appointment?

Simply phone your usual GP practice and ask for an extended access appointment.


Can I just turn up?

No, it is not a walk in service. You will need a booked appointment to be seen and you need to be registered with a GP practice in your area. If you need help finding a local surgery to register with, visit www.nhs.uk.


For urgent health concerns, always contact NHS 111.